Pick or type
Click a sample complaint or type your own message.
Analyze
Click Analyze to detect issue, mood, priority, SLA, and next action.
Create ticket
Click Create Ticket and show the CRM dashboard below.
AI Customer Support
Customer Care Bot
FlowCare AI
AI support co-pilot for small businesses: resolves customer complaints, detects urgency, creates tickets, and gives agents a ready-to-act handoff brief.
70%
Less manual triage
2 min
Case summary
24/7
AI first response
Step 1
Click any sample button like Late delivery, Double charge, or Hindi sample.
Step 2
Click Analyze. The right side will show what the AI detected.
Step 3
Click Create Ticket. Then scroll down to see the CRM ticket.
Step 4
Use Download Report or Project Brief to share the case summary.
Live demo
Customer support case resolver
Chat
Ready
Customer conversation
Choose a sample or type your own customer message.
AI workflow
From customer message to resolved case
FlowCare AI does not stop at chatting. It converts the conversation into structured business actions that support teams can use immediately.
Understand
Detects issue type, language, sentiment, urgency, and confidence.
Decide
Chooses SLA, support owner, response policy, and escalation path.
Act
Drafts reply, creates ticket, prepares report, and writes handoff notes.
Operations suite
Support tools for teams: policies, reports, and CRM tickets
CRM dashboard
0 open
Live support tickets
Admin knowledge base
Admin
Edit support policy
OpenAI/API integration path
The prototype works offline for judging. For production, connect the same message, policy, and ticket payload to a secure backend API that calls an LLM. API keys should stay on the server, never inside public browser code.
POST /api/resolve-customer-case
Business impact
Built for real customer support teams
Automates first analysis, response drafting, and ticket creation.
Urgent and frustrated customers are escalated with SLA context.
Hindi + English mode makes the bot useful for Indian customers.
Ready for secure backend connection to OpenAI, CRM, WhatsApp, and APIs.
Evaluation strengths
Innovation, real-world use, automation, UX, and scalability in one demo.
Real problem
Every business needs faster, more consistent customer care.
Useful AI
The demo shows multilingual replies, classification, SLA, ticketing, and automation.
Scalable idea
Can connect to WhatsApp, email, CRM, payment, courier, and helpdesk APIs.